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Frequently Asked Questions
Find quick answers to common questions
How do I book an appointment?
You can book an appointment through our WhatsApp bot, website, or by calling our support team. Simply provide your preferred date, time, and doctor preference.
What are your operating hours?
Our platform is available 24/7 for bookings. Our support team is available Monday to Friday, 9 AM to 6 PM. Emergency consultations are available round the clock.
How do I cancel or reschedule an appointment?
You can cancel or reschedule appointments through your dashboard, WhatsApp, or by contacting our support team at least 2 hours before your scheduled time.
Is my personal information secure?
Yes, we use industry-standard encryption and security measures to protect your personal and medical information. We comply with all healthcare privacy regulations.
Do you accept insurance?
We accept most major insurance plans. Please contact us with your insurance details to verify coverage before your appointment.
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