Disclaimer

Last Updated: August 4, 2025

Important Legal Information

Please read this disclaimer carefully before using FreeDoctor platform. By using our services, you acknowledge and agree to these terms.

1. Medical Disclaimer

We Connect, Doctors Treat

  • Platform Role: FreeDoctor is a technology platform that connects patients with doctors
  • Not Medical Provider: We do not provide medical advice, diagnosis, or treatment
  • Doctor Responsibility: All medical care is provided by independent licensed doctors
  • Professional Judgment: Medical decisions are made by qualified healthcare professionals, not by our platform

2. Liability Limitations

What We're Not Responsible For

  • Medical Outcomes: Treatment results, side effects, or complications
  • Doctor Performance: Quality of medical care provided by doctors
  • Misdiagnosis: Incorrect diagnosis or treatment by healthcare providers
  • Technical Issues: Internet connectivity or device problems during consultations
  • Third-Party Services: Issues with payment gateways, partner services

3. Doctor Verification

Our Verification Process

  • License Check: We verify medical licenses and registrations
  • Credential Review: Educational qualifications and experience verified
  • Ongoing Monitoring: Regular checks on doctor status and compliance
  • Your Responsibility: You should also verify doctor credentials independently
Important Note

While we strive to maintain accurate doctor information, medical licenses and credentials can change. Always verify current status independently.

4. Emergency Situations

Medical Emergencies

DO NOT use FreeDoctor for medical emergencies!

  • Call Emergency Services: Dial 108 (India Emergency Number)
  • Visit ER: Go to nearest hospital emergency room
  • Contact Emergency Helpline: Use local emergency medical services
Examples of Medical Emergencies:
  • Chest pain or heart attack symptoms
  • Difficulty breathing or choking
  • Severe bleeding or trauma
  • Loss of consciousness
  • Stroke symptoms
  • Severe allergic reactions

5. Information Accuracy

  • Best Efforts: We strive to maintain accurate information but cannot guarantee 100% accuracy
  • Doctor Profiles: Information provided by doctors themselves and subject to change
  • Camp Details: Medical camp information is provided by organizing doctors
  • User Responsibility: Verify important details independently before making decisions

6. Platform Availability

Service Availability

  • 24/7 Goal: We aim for continuous service availability
  • Maintenance: Scheduled maintenance may cause temporary interruptions
  • Technical Issues: Unexpected technical problems may occur
  • No Guarantee: We cannot guarantee uninterrupted service

7. Legal Compliance

Regulatory Framework

  • Indian Laws: Platform operates under Indian legal framework
  • Medical Council: Doctors must comply with Medical Council of India regulations
  • Telemedicine: All online consultations follow Telemedicine Practice Guidelines
  • Data Protection: Compliance with Digital Personal Data Protection Act, 2023

8. User Responsibilities

Accurate Information

Provide truthful medical history and personal information

Follow Instructions

Follow prescribed treatment and medication instructions

Keep Appointments

Attend scheduled appointments and camps on time

Ask Questions

Clarify doubts and seek second opinions when needed

9. Changes to Disclaimer

This disclaimer may be updated to reflect changes in services or legal requirements. Continued use of the platform constitutes acceptance of any changes.

Questions About This Disclaimer?

If you have questions about this disclaimer or need clarification:

  • Email: legal@freedoctor.in
  • Phone: +91 1800-123-4567
  • Legal Team: Available Mon-Fri, 9 AM - 6 PM
  • Emergency Contact: For urgent legal matters