Privacy Policy

Last Updated: August 4, 2025

Your Privacy Matters to Us

At FreeDoctor, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and protect your data.

1. Information We Collect

Personal Information

  • Basic Details: Name, email, phone number, address
  • Medical Info: Health conditions (only when necessary for camps)
  • Payment Data: Payment details for transactions
  • Doctor Details: Medical licenses, qualifications, experience

Technical Information

  • Device and browser information
  • IP address and location data
  • Website usage patterns
  • Cookies and tracking data

2. How We Use Your Information

  • Provide Services: Connect you with doctors and manage medical camps
  • Process Payments: Handle transactions and billing
  • Communication: Send updates about camps, bookings, and important notices
  • Improve Platform: Analyze usage to enhance user experience
  • Verify Identity: Confirm doctor credentials and user authenticity

3. Data Protection & Security

We Keep Your Data Safe

  • Encryption: All sensitive data is encrypted
  • Secure Servers: Data stored on secure, protected servers
  • Access Control: Only authorized personnel can access your data
  • Regular Audits: Security systems regularly reviewed and updated
  • HIPAA Standards: Medical data handled with healthcare-grade security

4. Data Sharing

5. Your Rights & Choices

Access

View all data we have about you

Update

Correct or update your information

Delete

Request deletion of your account

Export

Download your data in portable format

6. Cookies & Tracking

We use cookies to improve your experience. You can control cookies in your browser settings.

  • Essential Cookies: Required for platform functionality
  • Analytics Cookies: Help us understand how you use our site
  • Marketing Cookies: Used for relevant advertisements (optional)

7. Children's Privacy

Our platform is not intended for children under 18. If a child's data is accidentally collected, we will delete it immediately upon notification.

8. Policy Updates

We may update this policy occasionally. We'll notify you of important changes via email or platform notifications.

Privacy Questions?

Contact our Data Protection Officer:

  • Email: privacy@freedoctor.in
  • Phone: +91 1800-123-4567
  • Grievance Officer: grievance@freedoctor.in
  • Response Time: 48-72 hours